Support

Email us at support@madebymrc.com and we\u2019ll reply within 2 business days.

Include your account email and a short description — it helps us help you faster.

• Progress looks different on a new deviceSign in with the same parent account — every sticker, streak and profile follows you.
• Reminders aren’t showingReminders appear in the app itself. Check Settings → Play reminders to make sure today is switched on.
• How do I add another child?Open Settings → Children and tap to add a profile — each little learner gets their own path and stickers.
• Billing questionYou can view or cancel Premium any time in Settings → your plan. For anything else, email us below.

After a few play sessions, the app gently asks how it\u2019s going \u2014 you can rate it and send a private note right from that prompt. Your notes go straight to us and help make the games better.

You can permanently erase your family\u2019s saved data yourself. See Delete Account →